Current Residents:  

Log onto your APS account at  to report
any maintenance requests or issues.  Once your request has been posted you
will be contacted with notification of the date and time the repair will be
completed. All maintenance requests must be reported on the resident APS
account for tracking purposes.
MAINTENANCE EMERGENCIES –  after business hours, including holidays and weekends.  Call the office at
330-990-4019.  You will be directed to a number to call for an emergency.  Please remember your call to the
emergency pager
MUST be an emergency.  The emergency pager is a voice pager and for that reason you
MUST leave a message with your phone number for the call to be returned.

EMERGENCIES are defined as:  water pipes busted, hot water tank leaking, window broken (both panes),
heat not working in winter time.  
NOT EMERGENCY: washer/dryer not working, light not working, toilet
stopped up.  The best rule to apply is – can it wait until the next business day.  If ever in doubt, call and we
will return your call and let you know if it is an emergency or can wait till the next business day.
George and Kevin can
handle all your
maintenance requests!!
Don't know your APS account login ID or password:

the Velvel Apartments | a BLM Properties, LLC Property | Serviced by:  Alliance Property Services, LLC | 330-990-4019